A WALMART shopper has slammed the retailer for a controversial in-store measure and suggested they take drastic action.
Michael Long explained why he was against receipt checks while leaving a store.
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Long responded to a Facebook post of a shopper who said she disliked having her receipts checked when items were not bagged.
This anti-theft measure has seen staff at some stores ask shoppers to stop between the kiosks and the exit to show their proof of purchase.
“I understand it’s for people who steal but it’s annoying when I have to wait for them to view the cameras so I can leave,” the shopper wrote.
“Idk what happened to receipt and they can’t reprint it.”
Long responded to this complaint and shared how he responds to receipt checks.
“I never stop for them,” he commented.
“I don’t even look at them.”
Long shared what step Walmart could take to make him stop for a receipt check.
“If it’s that big of a deal they can call the law to stop me but I refuse to stop for a wm worker,” he wrote.
Long also took a slight dig at self-checkouts and the reduction of face-to-face checkouts in many stores.
“Especially after we are now our own cashiers,” he said.
Long is one of a growing number of shoppers who have used social media to complain about controversial measures like receipt checks.
The U.S. Sun previously reported on other shoppers who have shared their responses to Walmart staff.
One shopper explained how they verbally respond to requests to stop but keep walking.
Top 5 receipt checking tips from a lawyer
Camron Dowlatshahi, a Los Angeles attorney, spoke to The U.S. Sun about receipt checks and customer’s rights and options when it came to being asked to show your receipt.
- There has been a lot of debate around the legality of a retailer asking to see your receipt, but if it is within the store, it is completely legal. “There’s seemingly nothing illegal about that. You’re still on the company’s premises and their reason to do it is to prevent thefts,” Dowlatshahi confirms.
- However, if they are chasing you out of the store, that changes things, Dowlatshahi said. “Location matters,” he explained. “If you’re outside of the store you’re in the parking lot and they come and start accusing you of theft and that you have to show your receipt, I think that’s a bit of a different situation because now you’re on your way.”
- While customers are allowed to say no to receipt checks, it may cause issues if you do and the store suspects you of stealing. “You can say no, maybe it creates an unnecessary hassle for yourself because now you may have the police come to your house and follow up,” said Dowlatshahi.
- If you are being barred from leaving a store because you refused a receipt check, you could have a legal case — but the store must have held you for a long time. “Let’s say it’s for hours, that’s certainly false imprisonment, and they didn’t have any impetus for doing so,” Dowlatshahi explained. “If a customer has been emotionally traumatized by being held for false imprisonment, I would definitely encourage [them] to sue.”
- “I would say, show your receipt,” he concluded. “It’s just a really simple thing to do. If you didn’t steal anything, it’s relatively simple to do,” the lawyer advised.
“I don’t show mine,” she said.
“They ask me ‘Do you have your receipt?’ my reply is yes and I keep moving.”
She also explained what change Walmart could make that would have her stop for a receipt check.
“Now when they start making bags big enough to put large items like tissues etc., and mine is not in a bag then I don’t mind showing it,” she said.
“Until then not!”
This came in response to a growing trend on social media where one people claimed, “You soft if you let them check your receipt at Walmart.”
The U.S. Sun has reached out to Walmart for comment.
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