WALMART shoppers have voiced frustration and discomfort by heightened anti-theft measures such as locking up products and pressure at self-checkout.
As security measures tighten, Walmart customers say it feels like they’re under constant surveillance making them feel unwelcome.
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This has sparked an online debate over the balance between loss prevention and consumer privacy.
Walmart customers have shared their experience with the new anti-theft measures on X, formerly known as Twitter.
Many have complained that the locked-up products ruin their overall shopping experience and add extra time at the store.
Some even had to leave the store because no one came to help them retrieve a product from a locked case.
FURIOUS SHOPPERS
There have been a handful of complaints from Walmart customers over the anti-theft measures.
A Walmart customer said they won’t even waste their time waiting for someone if there are locked products and that they’ll just leave.
“This why I walk in Walmart and walk right out cause everything locked tf up and I ain’t waiting cause of y’all a**es!!!,” the customer said on X.
Another customer wanted to simply buy laundry detergent and was shocked when it had to be escorted to the front of the store for purchase.
They said, “Went to buy Landry soap at Walmart.
“Soap is locked up and once I got it unlocked, they had to walk the soap to the register……
“I have to get the heck out of here.”
Another customer was upset they couldn’t get their essentials due to them being locked up.
They said, “Yeah I already wasn’t a fan of Walmart but now they have EVERYTHING locked and it’s so inconvenient for everyone to have to wait for a worker to unlock something.
“Lotion, body wash, and deodorant are all locked away and they have a 50-year-old worker running around rampant.”
A customer said it was a “time waster and a hassle” after they tried to get electric toothbrush refills because they were “All locked up. No one around to unlock them.”
‘BEING WATCHED’
The anti-theft measures made this customer feel like they had no privacy while shopping.
“Boy, they got that beauty section locked up like a mf. I felt like I was being watched like a hawk at self-checkout…” they said.
Another customer has completely given up on Walmart stores that have locked-up products.
“Will never in my life stoop down to the poorness of Walmart. From now on when I need non groceries it’s Target. I’m too good for this.”
X user
“Bro they get the underwear locked up at Walmart….you really gotta get a helper to unlock it for you,” the customer said.
“Will never in my life stoop down to the poorness of Walmart.
“From now on when I need non groceries it’s Target. I’m too good for this.”
The U.S. Sun has reached out to Walmart for comment on the matter.
Credit Gist New Today News in Newspaper Nigeria Headlines