IGP Disu Orders Complaints Response Unit To Remain Open 24 Hours Daily

The Inspector-General of Police, Tunji Disu, has reiterated the importance of the Police Complaints Response Unit (CRU) as a channel for maintaining dialogue with citizens and residents of the country.

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He affirmed the commitment of the Nigeria Police Force to accountability, professionalism, and public trust through the continued strengthening of the Police Complaints Response Unit (CRU) as a direct and accessible channel for citizens to report police misconduct and unprofessional conduct.

To this end, the IGP has directed that the CRU remains fully operational 24 hours a day, 7 days a week, providing members of the public with a direct platform to report cases of misconduct, abuse of office, extortion, human rights violations, and other unethical behaviour involving police personnel.

According to a statement on Thursday by the Force Public Relations Officer, DCP Anthony Placid, IGP Disu gave the directive during the Emergency Conference with Commissioners of Police and members of the press held at the Goodluck Ebele Jonathan Peacekeeping Centre, Force Headquarters, Abuja.

The IGP emphasized that accountability remains a core pillar of ongoing reforms within the Nigeria Police Force, noting that legitimate complaints from citizens will continue to receive prompt attention and necessary action.

He further encouraged Nigerians to make use of the available complaint channels responsibly, stressing that public cooperation is essential to building a more professional, transparent, and people-centered Police institution.

“The Nigeria Police Force assures citizens that all reports received through the CRU are treated with seriousness and confidentiality, while appropriate disciplinary measures will continue to be taken against erring personnel found culpable after investigation.

“The Force reiterates its determination to strengthen public confidence and institutional integrity through transparency, responsiveness, and respect for the rule of law,” the statement noted.