Lawyer warns you can say no to self-checkout receipt check but it can cause unwanted hassle once you get home from store

A LAWYER has argued that shoppers can say no to a receipt check, but it could lead to a mess involving police.

Receipt checking has been implemented by many major retailers such as Walmart and Costco.

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Camron Dowlatshahi, a Los Angeles attorney, spoke with The U.S. Sun about receipt checks and customer rightsCredit: MSD Lawyers

However, this anti-theft measure has not been popular among customers.

Camron Dowlatshahi, a Los Angeles attorney and a founding partner at Mills Sadat Dowlat LLP, spoke to The U.S. Sun about a customer’s rights and options when being asked to show your receipt.

The long-standing question customers usually ask is: Am I allowed to say no to a receipt check?

“You can say no, but maybe it creates an unnecessary hassle for yourself,” Dowlatshahi answered.

READ MORE on Receipt Checks

“But now you may have the police come to your house and follow up.”

Police may arrive at your home if the store had reason to believe you were stealing, but wouldn’t let employees stop and check.

The LA lawyer gave his honest advice to all shoppers to prevent any unwanted visits from police or uncomfortable shopping experiences.

“I would say, show your receipt. It’s just a really simple thing to do,” he affirms.

“If you didn’t steal anything, it’s relatively simple to do.”

THE SPECIFICS

Usually, a receipt check happens as you are exiting the store, this is completely legal and in the rights of the business.

‘I never stop’, Walmart shopper says after bypassing receipt checks with visual reply that ‘makes workers mad’

“If you’re still in the store and you’re leaving the store, you’re on the company property. So they can dictate whether you should show that receipt or not,” Dowlatshahi said.

However, if you’re on another part of the property and being hassled for your receipt, that changes things.

“Location matters,” Dowlatshahi argues.

“If you’re outside of the store you’re in the parking lot or something and they come and start accusing you of theft and that you have to show your receipt.

“I think that’s a bit of a different situation because now you’re on your way.”

RECEIPT CHECK HATERS

Walmart customers have slammed receipt checking in countless tweets and videos.

One customer called the policy “stupid” while explaining an encounter at the store.

“The other week, I denied showing my receipt while leaving Walmart of out spite of how stupid it is and the man standing there flipped out demanding my receipt,” wrote one customer in a post to X, formerly known as Twitter.

“So I gave it to him for him to glaze over it for two seconds and I said ‘This isn’t Costco, I don’t have to show you,'” he continued.

“I felt extra but very satisfied at how stupid his face looked after handing my receipt back to me.”

Another customer asked X users if they were “mean” for refusing to show their receipt.

“Am I mean for always walking past the people that want to see your receipt at Walmart?” the shopper wrote on X.

People rushed to their defense promising they do the same thing.

“Nope. I do the same,” said a user.

Top 5 receipt checking tips from a lawyer

Camron Dowlatshahi, a Los Angeles attorney, spoke to The U.S. Sun about receipt checks and customer’s rights and options.

  1. There has been a lot of debate around the legality of a retailer asking to see your receipt, but if it is within the store, it is completely legal. “There’s seemingly nothing illegal about that. You’re still on the company’s premises and their reason to do it is to prevent thefts,” Dowlatshahi confirms.
  2. However, if they are chasing you out of the store, that changes things, Dowlatshahi said. “Location matters,” he explained. “If you’re outside of the store you’re in the parking lot and they come and start accusing you of theft and that you have to show your receipt, I think that’s a bit of a different situation because now you’re on your way.”
  3. While customers are allowed to say no to receipt checks, it may cause issues if you do and the store suspects you of stealing. “You can say no, maybe it creates an unnecessary hassle for yourself because now you may have the police come to your house and follow up,” said Dowlatshahi.
  4. If you are being barred from leaving a store because you refused a receipt check, you could have a legal case — but the store must have held you for a long time. “Let’s say it’s for hours, that’s certainly false imprisonment, and they didn’t have any impetus for doing so,” Dowlatshahi explained. “If a customer has been emotionally traumatized by being held for false imprisonment, I would definitely encourage [them] to sue.”
  5. “I would say, show your receipt,” he concluded. “It’s just a really simple thing to do. If you didn’t steal anything, it’s relatively simple to do,” the lawyer advised.

“Absolutely not and after the no bag law passed they feel entitled to play these security games. I give them a look back like move around,” replied another.

One shopper said that an employee would have to “tackle” her to see her receipt.

“I’m tired of them trying to check my receipt at the door at Walmart,” X user Aryanna (@carol_barrott) said in a post.

“Like if you wanted to check soo bad, y’all should have been behind them mf cash registers.”

She also said that she wouldn’t show employees a receipt that was texted to her because she didn’t want to show her phone.

“Like wtf… let alone I can get my receipt text to me sooo now you think I’m finna show you my phone… NOOOO,” Aryanna said.

“Like I get it, it’s their job but that’s annoying…

“Y’all just gonna have to tackle me if you really wanna see it bc imma act like I don’t see y’all there.”


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